Terms and Conditions
Welcome to Fast Delivers, referred to as "we," "us," or "our company." By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions. These terms govern your use of our platform and services, ensuring a clear understanding of our mutual rights and responsibilities.
At Fast Delivers, we are dedicated to providing reliable and efficient courier services throughout India. To maintain a safe and fair environment for all users, we have established these terms and conditions. They outline the rules and guidelines for using our services, including account registration, shipment handling, payment policies, liability limitations, and dispute resolution procedures. Your adherence to these terms helps us deliver exceptional service while protecting your rights and interests.
Acceptance of Terms
By accessing and using Fast Delivers, you agree to comply with and be bound by these terms and conditions, as well as any applicable laws and regulations. Your continued use of our services signifies your acceptance of any modifications to these terms and conditions, which we may update periodically. It is your responsibility to review these terms regularly to stay informed about any changes.
If you do not agree with any part of these terms and conditions, you must refrain from using our website and services. These terms constitute a legally binding agreement between you and Fast Delivers, establishing the terms under which you can utilize our courier services. We reserve the right to terminate access to our services at our discretion for violations of these terms.
User Responsibilities
As a user of Fast Delivers, you are expected to provide accurate and complete information when creating an account or placing an order. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Any misuse or unauthorized use of your account must be reported to us immediately.
You agree to use our services for lawful purposes only and in accordance with these terms and conditions. You are prohibited from engaging in any activity that could harm, disrupt, or otherwise negatively impact our services or other users. Compliance with these guidelines ensures a safe and efficient experience for all parties involved.
Account Registration and Security
To access certain features of our services, you will need to create an account with Fast Delivers. During the registration process, you must provide accurate and up-to-date information. Failure to provide accurate information may result in the termination of your account and the inability to use our services.
You are solely responsible for safeguarding your account password and other login credentials. Sharing your account information with others is strictly prohibited. In the event of any unauthorized access or suspected breach of security, you must notify us immediately so we can take appropriate measures to protect your account.
Service Eligibility
Our courier services are available to individuals who are at least 18 years old and capable of entering into legally binding agreements. By using our services, you represent that you meet these eligibility requirements. If you do not meet these criteria, you must not use our services.
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if we determine that an individual does not meet our eligibility requirements. Ensuring that all users meet our criteria helps maintain the integrity and reliability of our services.
Shipping and Delivery Policies
At Fast Delivers, we strive to ensure timely and efficient delivery of your parcels. Our shipping policies outline the procedures for booking, handling, and delivering shipments. Detailed information regarding shipping rates, delivery timelines, and special handling requirements can be found on our website.
While we make every effort to adhere to the provided delivery schedules, delays may occur due to unforeseen circumstances. We are not liable for any direct or indirect damages resulting from delayed deliveries. It is important for users to provide accurate shipping information to facilitate smooth and timely deliveries.
Prohibited Items
Certain items are prohibited from being shipped through our courier service due to safety, legal, or regulatory reasons. These include hazardous materials, perishable goods, illegal substances, and items restricted by local or international laws.
Shipping prohibited items can result in the confiscation of the shipment, legal repercussions, and the suspension or termination of your account. It is your responsibility to ensure that your shipments comply with our prohibited items policy to prevent any disruptions or legal issues.
Pricing and Payment Terms
Our pricing structure is based on various factors such as package weight, dimensions, destination, and selected service options. Detailed pricing information is available on our website, allowing you to calculate shipping costs before placing an order. All prices are quoted in Indian Rupees (INR) and are subject to change without prior notice.
Payments for our services must be made at the time of booking via the payment methods specified on our website. Failure to complete the payment process may result in the cancellation of your order. By using our services, you agree to pay all applicable fees and charges associated with your shipment.
Limitation of Liability
Fast Delivers is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our services. This includes but is not limited to damages for loss of profits, data, or other intangible losses resulting from delays, misdeliveries, or failure to deliver.
Our liability for any claim related to the provision of our services is limited to the amount paid by you for the specific shipment in question. By using our services, you acknowledge and agree to these limitations of liability, ensuring a clear understanding of our responsibilities and your rights.
Intellectual Property Rights
All content available on Fast Delivers, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, digital downloads, and software, is the property of Fast Delivers or its content suppliers and is protected by applicable intellectual property laws. Unauthorized use of any content from our website without prior written consent is strictly prohibited.
The trademarks, service marks, and logos used and displayed on our website are registered and unregistered trademarks of Fast Delivers or its partners. You are not granted any license or right to use any trademarks, service marks, or logos displayed on the website without our prior written permission. Any unauthorized use of these marks is strictly prohibited.
You may view, download, and print content from our website for personal and non-commercial use only, provided that you do not modify the content and retain all copyright and proprietary notices. Any other use, including reproduction, distribution, display, or transmission of the content, is prohibited unless expressly authorized in writing by Fast Delivers.
Privacy Policy Compliance
Your privacy is of utmost importance to us at Fast Delivers. Our collection, use, and protection of your personal information are governed by our Privacy Policy. By using our services, you consent to the processing of your data in accordance with our Privacy Policy. We encourage you to review our Privacy Policy to understand how we handle your personal information.
We are committed to complying with all applicable data protection laws and regulations. Any personal information you provide to us will be handled and stored securely. We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
You have rights concerning your personal data, including the right to access, correct, delete, or restrict its processing. Should you have any questions or concerns about our data protection practices or wish to exercise your rights, please contact our support team as outlined in our Privacy Policy. We are dedicated to addressing your privacy-related inquiries promptly and transparently.
Use of Website Content
The content on Fast Delivers is provided for informational purposes only and is subject to change without notice. While we strive to ensure the accuracy and reliability of the content, we do not warrant or make any representations regarding its completeness, timeliness, or suitability for any particular purpose. Your use of the content is at your own risk.
You are granted a limited, revocable, non-exclusive license to access and use our website for personal, non-commercial purposes. This license does not include any resale or commercial use of the site or its contents, any collection and use of product listings, descriptions, or prices, or any derivative use of our content.
Any unauthorized use of our website content, including but not limited to modification, reproduction, distribution, or republication, is strictly prohibited. We reserve the right to terminate your access to our services if we determine that you have violated these terms. Respecting our content guidelines helps maintain the integrity and value of the information we provide.
Third-Party Links and Services
Our website may contain links to third-party websites and services that are not owned or controlled by Fast Delivers. These links are provided for your convenience and do not constitute an endorsement or recommendation of the third-party sites or their content. We are not responsible for the practices, policies, or content of any third-party websites.
When you click on a third-party link, you will be directed to that third party's website. We strongly advise you to review the terms and conditions and privacy policies of any third-party sites you visit. Your interactions with these third-party websites are solely between you and the third party, and we do not assume any liability for any loss or damage arising from your use of such sites.
We may also engage third-party service providers to assist us in operating our services, such as payment processors or analytics providers. These third parties are granted access to your information only to perform specific tasks on our behalf and are obligated to protect your information in accordance with our privacy standards and applicable laws.
User-Generated Content
We may offer interactive features that allow you to submit, post, or share content, such as reviews, comments, or other materials (collectively, "User-Generated Content"). By submitting User-Generated Content, you grant Fast Delivers a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the content in connection with our services.
You agree not to submit any User-Generated Content that is unlawful, defamatory, obscene, abusive, or otherwise objectionable. Additionally, you must not infringe upon the intellectual property rights or privacy rights of others. We reserve the right to remove or edit any User-Generated Content that violates these terms or our community guidelines.
By submitting User-Generated Content, you represent and warrant that you own or have the necessary rights and permissions to use and share the content and that it complies with all applicable laws and regulations. You are solely responsible for any claims or damages arising from your User-Generated Content. We encourage respectful and constructive contributions to our platform.
Modification of Services
Fast Delivers reserves the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. This includes changes to features, pricing, availability, and operational procedures. We will make reasonable efforts to inform users of significant changes through our website or other communication channels.
Modifications to our services are made to enhance functionality, improve user experience, or align with regulatory requirements. While we strive to minimize disruptions, certain changes may be necessary to ensure the continued quality and reliability of our services. Your continued use of our services following any modifications constitutes your acceptance of the changes.
If you do not agree with any changes to our services, you may choose to discontinue using our platform. It is your responsibility to review these terms regularly to stay informed about any updates. We value your feedback and are committed to making improvements that benefit our users.
Termination of Services
We reserve the right to terminate or suspend your access to Fast Delivers and our services at our sole discretion, without prior notice, for conduct that we believe violates these terms and conditions or is harmful to other users, us, or third parties. Termination may include deactivation of your account and deletion of your data associated with the account.
Upon termination, your right to use our services will immediately cease. We may also take legal action if necessary to protect our interests and those of our users. Any outstanding obligations or liabilities incurred before termination will survive and remain enforceable.
If you wish to terminate your account, you may do so by contacting our support team. Once your account is terminated, you will no longer have access to your account details, order history, or any other data associated with your account. We recommend that you back up any important information before requesting account termination.
Dispute Resolution and Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. By accessing and using our services, you agree that any legal action or proceeding arising out of or related to these terms and conditions shall be brought exclusively in the courts of competent jurisdiction in India.
You hereby consent to the jurisdiction and venue of such courts and waive any objections to the inconvenience of such forum. This means that if any disputes arise, they will be resolved under Indian law and within the Indian judicial system. This provision ensures a clear and consistent legal framework for resolving any issues that may arise between you and Fast Delivers.
In case a dispute cannot be resolved through informal negotiation, it will be subject to binding arbitration in accordance with the rules of a recognized arbitration body in India. Arbitration provides both parties with a neutral platform to resolve disputes efficiently and fairly, outside of traditional court proceedings. We are committed to upholding your rights and ensuring that any disputes are handled with professionalism and integrity.
Indemnification
You agree to indemnify, defend, and hold harmless Fast Delivers, its affiliates, officers, directors, employees, agents, and partners from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or related to your use of our services, violation of these terms and conditions, or infringement of any intellectual property or other rights of any third party.
We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such cases, you agree to cooperate fully with our defense of such claims. This indemnification obligation survives the termination of your relationship with us and the use of our services.
Indemnification ensures that we can continue to provide high-quality services without bearing undue legal risks due to user actions. We appreciate your understanding and compliance with this important provision.
Changes to Terms and Conditions
We reserve the right to update or modify these terms and conditions at any time to reflect changes in our practices, technology, legal requirements, or other factors. Any significant changes will be communicated to users through our website or via email, providing you with an opportunity to review and accept the updated terms.
Your continued use of our services following the posting of any updates or modifications constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you must discontinue using our services. We encourage you to review these terms periodically to stay informed about any changes.
Maintaining up-to-date terms and conditions helps ensure transparency and accountability in our relationship with users. We are committed to keeping you informed about important updates and providing clear, accessible information about your rights and responsibilities.
Contact Information
If you have any questions or concerns about our privacy practices, please don't hesitate to reach out to us. You can contact our support team via [email protected], phone, or through the contact form on our website. We are here to assist you and ensure that your privacy-related inquiries are addressed promptly.